(1) Do you sell complete seats?
We don´t sell complete seats, only the seat cover is for sale! Here you can find our installation tutorial.
(2) Do you offer upholstering?
No, we don´t offer upholstering!
(3) Does the seat cover fit although my seat was upholstered?
Usually our seat covers can cover upholsterings up to +/- 2cm height difference to the original seat!
(4) Do your seats change the seating position?
No, every seat cover fits the original seat bench and does not change the seating position. The COMFORT and DIAMOND seat covers come with an additional sewed-in foam which gives you a better feel while sitting, but does not increase the height because of its soft consistency.
(5) What kind of material do you use for your seat covers?
We use high quality synthetic leather and microtex fabrics! Here your can find more information about our materials.
(6) I can not find my model, are there more models offered?
We do not have the right seat cover for every bike model, but we are working on it! Here you can request a model.
(7) Are there other colours available?
The standard color is black with matching seam colors. Here you can find more information about our custom seat caovers.
(8) How long does the delivery take?
Stock goods will be shipped within 3 business days within Germany - the processing time is noted under every product. If you ordered a custom seat cover, the delivery time can be extended by up to 2 weeks due to material ordering and production! International shipping also take longer due to the delivery route (within the EU 8-10 working days).
(9) Can I return my seat cover even though I have already installed it?
You can return the item within 14 days, if it is not used. That means your item must not be mounted or used in any other way than in a local store! Here you find more information about our return policies.
(10) How long do I have warranty on my seat cover?
The warranty is governed by statutory regulations! However, we do not give any warranty for circumstances which exceed normal use. We do not give warranty e.g. for accidents, unsafe place of storage, etc.). Furthermore, we do not give any guarantee if the seat cover comes into contact with petrol or other harmful chemicals. We will not accept liability for damages and / or injuries concerning the installation of the seat cover.